01
The buyer problem: recurring work can still be hard to control
Recurring compliance work often looks straightforward until a record is missing, an obligation has changed or responsibility has moved between people. A firm may need to gather client documents, check company-related requirements, consider labour-related matters and record what has been reviewed. Spreadsheets and folders can track tasks, but they often separate the checklist from the source material and the reasoning behind a status. A disciplined workflow makes it easier to see what was requested, what was received, what source was checked and which item still needs professional attention.